Experience

President, Karen Geiger & Associates, Inc., 1993- present.

Owner of company specializing in leadership development, organization development and executive coaching. Clients include Arts and Science Council, Bank of America, Carolinas Healthcare System, Charlotte Symphony Orchestra, City of Charlotte, Clariant Corporation, Council for Children’s Rights, Foundation for the Carolinas, Gaston Health Care, Kennedy Covington Lobdell and Hickman, The Lee Institute, MarketWise, Opera Carolina, Queens University of Charlotte, Shelco, Temple Beth El, Wachovia/Wells Fargo, WDAV radio station.

Adjunct Leadership Faculty, MBA and Executive Leadership Institute. Queens University of Charlotte, McColl School of Business, 2005–2013. 

Courses taught included the leadership series during each semester of the EMBA, MBA Foundations, Leading Change, Cross-cultural and Inclusive Leadership, Balancing Life Priorities, Leading Teams, Systems Thinking, Organizational Dynamics and Negotiation. Created and led the annual Charlotte Business Woman of the Year Award Leadership Forum 2000-2005.

Associate Dean and Director, Executive Leadership Institute, Instructor in EMBA and PMBA programs, 2002-2005.

Developed and implemented Leadership curriculum throughout the McColl School as well as supported the Dean in strategic activities. Directed Executive Leadership Institute, including business development, faculty development, curriculum, and ongoing client relations. Faculty member for Executive and Professional MBA programs and Executive Leadership Institute, teaching Organizational Behavior and Leadership. Created the Leadership Forum, a group of senior HR professionals focusing on talent management as an affiliated group to the School. Developed capacity of Entrepreneurial Leadership Circle and McColl School Alumni Association to be fully engaged in supporting the School.

Director of Leadership Initiatives, Instructor in EMBA and PMBA programs, 2000-2002.

Created and implemented leadership development programs and structures throughout all programs at the McColl Graduate School of Business. Developed seminar content and delivery, leadership model, leadership survey, 360-degree feedback, pool of McColl School professional Coaches, Leaders-in-Action speaker series, Executive-in-Residence program, peer feedback structure among others.

Instructor in the Executive and Professional MBA programs, 1993-2002.

Courses taught include: Leadership Development, Negotiation, Organizational Behavior, and Human Resource Management.

Senior Vice President, Bank of America, 1987-1993. 
Created and implemented first formal corporate-wide succession planning process and career development workshop series. Directed construction, development and initial operation of first Bank of America Child Care Center. Featured in wide range of media including Harvard Business Review (5-6/89), Newsweek (7/29/91), Dallas Morning News (8/14/90), Human Resource Executive (10/91), Wall Street Journal (6/23/89, 3/89, 9/7/89), Business North Carolina (1/90), Business Week (3/20/89), and Personnel Manager’s Letter (1/28/91). Presented at Conference Board conferences, and many other events in the Bank of America market.

Developed, implemented and monitored policies, programs and practices, based on organizational assessment results, designed to create a family-friendly environment. Examples include SelectTime, the Child Care Resource and Referral Program, Parental Leaves, Phase-in, Child Care Plus, School Service, Adoption Service, Volunteer Time for Schools and all related management training throughout the corporation.

Director of Management Development & Training, Bank of America, 1983-1987.
Responsible for direction of all corporate-wide management development and training activities, including leadership development seminars, executive development, team building, conflict management. Personally conducted executive leadership sessions and individual coaching. Conducted orientation and training of all new professionals each year.

Management Trainer, Bank of America, 1981-1983. 
Conducted regular off-site leadership and management development seminars for executives and middle managers. Sessions included presentation of leadership theory, delivery of feedback, group facilitation, role-play facilitation and individual feedback. Designed and conducted other workshops such as team building, conflict management, executive inventories and career development for all levels of employees.

Residence Hall Director and part-time Faculty in Human Development and Learning, University of North Carolina at Charlotte 1978-81. 

Directed student development, Resident Assistant hiring and supervision, security, and housekeeping functions for 500-student residence hall. Developed and taught for-credit course in Human Development and Learning.