Retention

Leading with Confidence: Top Ten Tips Managers Need to Drive Success

Managers are key to engagement and retention - as the adage says, people don’t leave their job, they leave their manager. So what can managers do to attract and retain their best talent now? This is a summary of an ebook published by Wiley - email me if you want a copy!

  1. Develop yourself. If you understand who you are, what your strengths are, and how to lead yourself (self-management), then you set yourself up to lead effectively.

  2. Set an example people can’t resist following. The global workforce has changed, which means a paycheck every 2 weeks isn’t enough to get the best effort out of increasingly detached employees. People want to know their work matters - they want a vision that compels them to give their effort to achieve a seemingly insurmountable goal.

  3. Understand that communication is key. If you want to engage the people you lead, then make yourself available to them. Even in the age of social distancing and remote work, find ways to connect with your employees one-on-one on a more emotional level in a group setting. It’s during stressful times that people need the support of their managers the most.

  4. Help the team see the big picture. It’s easy to get lost in the work we do as individuals and forget what we’re accomplishing in the larger world. To reconnect your team with the purpose behind their actions, take time to explain how their assignments and projects fit into the company’s larger goals, reputation, success, and bottom line.

  5. Encourage feedback. Research shows that inspiring, charismatic leaders regularly gather ideas, opinions, and suggestions from the individuals they work with. Make it a point to seek input from people who hold back in group meetings, and after you hear feedback, reiterate one of their points and thank them for their contribution.

  6. Don’t underestimate the power of recognition. Giving out regular recognition provides an effective way to motivate employees. Make it direct, specific, sincere, and simple. Accompany recognition with a benefit or reward, personalize it, and make recognizing achievement everyone’s responsibility.

  7. Act with decisiveness. Employees will gain more respect for you if you confidently and consistently assert your influence and then stand by your decisions as long as they remain within reason.

  8. Create an environment of constant learning and development. Learning incentivizes people to stay with an organization. If they are learning and sharpening skills that can help them earn more, get their dream job or get promoted; they’re going to want to make the most of that opportunity which means staying with your organization.

  9. Provide the professional guidance that your team wants. Be the manager who’s also the leader and mentor people want to be around so they find more incentive to work harder for you and stay with your company.

  10. Exercise patience with yourself. Developing strong managerial skills takes time - seek guidance from colleagues, your own manager, and your professional network when you need it. In the same way you give your employees the benefit of the doubt with the mistakes they make, do the same for yourself. And remember, you’ve got this.

The PXT Select assessment helps you as a manger by gathering accurate, objective, and reliable data so you can confidently hire, manager, develop and retain productive employees and effective leaders. Contact me for a demo!

How to Keep your Top Talent

A 2010 HBR article by Jean Martin and Conrad Schmidt lists 6 mistakes organizations make in focusing on their top talent which has the most impact on results:

  1. Assuming that high potentials are highly engaged. The Corporate Executive Board's research revealed that 1 in 4 intends to leave their organization within a year, 1 in 3 admits to not putting all their effort into their job, 1 in 5 believes their personal aspirations are quite different from what the organization has planned for them, and 4 out of 10 have little confidence in their coworkers and even less confidence in the senior team.

  2. Equating current high performance with future potential. The "high potential" designation is often used as a reward for an associate's contribution in a current role, but most people on the leadership track will be asked to deliver future results in much bigger jobs. Knowing their aspirations is critical.

  3. Delegating down the management of top talent. High potential employees are a long-term corporate asset and should be managed accordingly, not hidden in functional areas managed by line managers.

  4. Shielding rising stars from early derailment. The very best programs place emerging leaders in "live fire" roles where new capabilities can and must be acquired.

  5. Expecting star employees to share the plan. Under normal circumstances, higher potentials put in 20% more effort than other employees in the same role. Sweetening the bonus pool or differentiating compensation for them makes their rewards in line with their contributions.

  6. Failing to link your starts to your corporate strategy. Confidence in their managers and in their firms' strategic capabilities is one of the strongest factors in top employees' engagement. Develop ways to share your future strategies on a privileged basis with your high potential leers and emphasize their role in making that future real.

Tools to engage your stars

Everything DiSC® solutions provide rich, versatile learning programs that offer personal insight for learners at every level of an organization, using a consistent language of DiSC®. Using a research-validated learning model, each solution provides in-depth information including tips, strategies, and action plans to help learners become more effective in the workplace. All Everything DiSC solutions include unlimited access to complimentary follow-up reports and MyEverythingDiSC®, the interactive learning portal exclusive to Everything DiSC.

Tools to discuss future potential

Use the PXT Select assessment for selection, onboarding, development and future potential assessment.

*Get a clear picture of candidate’s thinking style, behaviors, and interests, giving you a meaningful edge in making the right hiring decision.

*Start the selection process on the right foot. Explore an expanding library of job functions to which you can compare candidates.

*Interview with confidence by asking tailored questions and keeping an open ear for “what to listen for” based on a candidate’s assessment results.

*Identify ways to enhance performance and maximize an individual’s contribution to an organization.

*Match people with positions in which they’ll perform well and enjoy what they do.

*Reduce critical turnover and boost employee engagement. 

Tools to engage high potentials with their teams

The Five Behaviors of a Cohesive Team is an assessment-based learning experience that helps individuals and organizations reveal what it takes to build a truly cohesive and effective team in the most approachable, competent, and effective way possible.Powered by Everything DiSC®, the profiles help participants understand their own DiSC® styles. Bringing together everyone’s personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge—for individuals, the team, and the organization.